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Canada Shipping
It is recommended not to order more than 700 grams of hookah tobacco to Canada, it is better to ship in small increments.  This is to protect all our customers that reside in Canada.  Please always email us before you place any orders for Canada.  Please check with the customs of your country regarding any fees or laws associated with receiving imports.  Customer is responsible for the fees outside the United States.  Refusing the order for not paying the import fees will not result in a refund.  Our email is info@hookahvip.com

International Shipping
Please email us first at info@hookahvip.com for any country other than the United States. 
Due to the delicate nature of credit cards and international orders, we must take take special precautions to ensure the identity of the cardholder.  This is for the safety of all of our customers. 
International customers are held accountable for all duties, taxes, and fees that their countries of residence charge for placed orders. Please allow 2-3 days to process international orders.

Shipping time usually takes 2-3 weeks to arrive but may take longer due to processing at Customs in your country. Tracking information will be provided to you once your order ships out of our warehouse and you can track you package.  Due to inspection/customs/postal carriers in a few foreign countries, we are not responsible for stolen/missing/opened products along the way. Unclaimed products that are in the customs' possession will not be refunded.

International Shipping - Please email us first at info@hookahvip.com for any country other than United States.

Due to the delicate nature of credit cards and international orders, we must take special precautions to ensure the identity of the cardholder.  This is for the safety of all of our customers. We require pictures of both ID and Credit Card allow us to validate an order in the safest and most efficient way possible.

INTERNATIONAL CUSTOMERS ARE HELD ACCOUNTABLE FOR ALL DUTIES, TAXES, AND FEES THAT THEIR COUNTRIES OF RESIDENCE CHARGE FOR PLACED ORDERS